Frequently Asked Questions

Everything you need to know about your Official TPUSA Merch order.

How long will it take for my order to ship?

Standard orders are processed within 3-5 business days. Once shipped, domestic delivery typically takes 5-7 business days depending on your location.

What is your return and exchange policy?

We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.

How can I track my package?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.

What sizing guide should I use for apparel?

Each product page includes a detailed size chart. Most of our apparel follows a standard unisex fit, but we recommend checking specific measurements before purchasing.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees or import duties depending on your local regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.